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The Only Roses Accessibility Statement

Updated: March 2022.

General

The Only Roses strives to ensure that its services are accessible to people with disabilities.The Only Roses has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on theonlyroses.com

theonlyroses.com makes UserWay's Web Accessibility Widget available which is powered by a dedicated accessibility server. The software allows theonlyroses.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The theonlyroses.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

The Only Roses continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan theonlyroses.com with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on theonlyroses.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on theonlyroses.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact The Only Roses Customer Support as follows:

Email: contact@theonlyroses.com

Phone: +1 (833) 474-3837

The Only Roses Arcadia:

400 S Baldwin Ave. Ste 2135 Arcadia CA 91007

The Only Roses San Jose:

2855 Stevens Creek Blvd, Ste 1129 San Jose, CA 95128

*We know that every THE ONLY ROSES delivery is a special delivery, so we guarantee that your order will arrive on time, every time. If your roses arrive late, we will be happy to issue a refund except in cases of extreme weather, natural disasters, or any act of God. COVID-19 is considered a natural disaster and might slow delivery times slightly. We use third party carriers for shipping, and they are experiencing a bit of a slow-down. We recommend ordering early just in case. We also provide local hand delivery in Southern California. We stand by the delivery guarantee for local delivery even during COVID-19, as we know our drivers will take extra care to get you your special delivery on time.

*2022 Labor Day Sales exclude all items in Luxury Collection.

1-833-474-3837

contact@theonlyroses.com

The Only Roses Arcadia: 400 S Baldwin Ave. Ste 2135 Arcadia CA 91007

The Only Roses San Jose: 2855 Stevens Creek Blvd, Ste 1129 San Jose, CA 95128

Payment methods accepted