We know that you’re counting on us to make your special moment just perfect. That’s why we offer a Special Delivery Guarantee and make every effort to fulfill your purchases exactly as ordered.

If you should encounter a problem with your order when it arrives, please don’t hesitate to get in touch with us. Please review our Everlasting Guarantee.before contacting us and provide as many details as possible regarding your issue. Include photos if possible.

You can reach us at the following:

Email: contact@theonlyroses.com

Phone: 1-833-IS4EVER (1-833-474-3837)

Showroom Address: 11711 Clark Street, Suite 103, Arcadia CA 91006

We look forward to keeping you as a happy, satisfied customer.